Accessibility Guide

Changing tables are available in the restrooms located near the Alpen Haus exit.

The Vancouver Christmas Market offers both an ADA-compliant entrance and an accessible drop-off area (multi-way in front of the Market), ensuring ease of access for all visitors.

Accessible restrooms are conveniently located near the carousel at the Market.

For questions related to accessibility or for further accommodations please contact us.

The Vancouver Christmas Market is proud to be a sensory-inclusive venue. We offer sensory kits, including headphones, sensory rings, and stress toys, available at our Info Hut for guests who may need them. A refundable deposit of $50 is required to borrow a kit, ensuring these resources remain available for everyone who needs them throughout the market.

Properly licensed service animals are warmly welcomed at the Vancouver Christmas Market. To keep everyone safe and comfortable, service animals should stay on a leash or harness and remain by their owner’s side at all times. Our market is full of festive sights, sounds, and delicious smells, so please make sure your service animal feels comfortable in this lively environment. We’re excited to have you and your furry helper join in the holiday fun!

To enhance accessibility and ensure that everyone can enjoy our Market, we offer a caregiver-friendly policy.

When you pre-purchase your ticket, your designated caregiver does not need to pre-purchase a ticket separately. Caregivers can simply present their validation (registered caregiver card or Access 2 card, etc.) at the gate for complimentary entry