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When & Where

When is the Vancouver Christmas Market open? When

We’re open daily from 11am to 9pm from November 26 to December 31, 2016 (Closed at 6pm on December 24th, and closed Christmas Day).

Where is the Vancouver Christmas Market? where

Jack Poole Plaza (home of the 2010 Olympic Cauldron). 1055 Canada Place,Vancouver, British Columbia, Canada,V6C 3E1.

Is the Market wheelchair accessible? wheelchair

Yes!  Jack Poole Plaza is considered a fully accessible venue, and we have wheelchair accessible portable toilets on the plaza.

Tickets & Passes

Can I leave and re-enter the market? in out access

Yes, please get a re-entry stamp from security before exiting, or show your Season Pass at the Express Lane.

What does Admission Cost? Rate, Ticket

View ticket options, including Group Rates here.

Carousel Rides: $3 per ticket, $10 for a package of 5 ride tickets

Group Rates are available online for 15+

*Note: All rates include taxes. Buy Online to automatically receive a free Season Pass (good to return all season long after your first visit). Your online purchase also gives your Express Lane access (skip the General Admission lineup for faster entry).

Can I buy tickets in advance? Rate, ticket

All of our ticket options are available on our website. You can also pre-purchase tickets for groups of 15+ guests.

Buy Tickets online, to receive automatic access to our Express Lane and a FREE Season Pass.

Can I buy tickets for a Group? Group, Rate, Ticket

A group rate of $6 per person is available online. Simply select the Get Tickets button, and scroll down to select the appropriate number of tickets under Group Tickets at the bottom of the page.

Do you have ATM facilities?

For your convenience there are two ATM machines inside the market and two ATM machine outside.

All Admission Tickets payments at the entrance gate are cash only.

Most of our merchandise vendors offer credit/debit card payment, however for our food and drink vendors we strongly recommend bringing cash with you. 

Can I buy tickets as a gift? tickets

To purchase the VIP Experience (or any ticket as a gift) select the ‘Get Tickets’ option on our website.

Select your tickets and enter the quantity and before clicking the ‘Buy Now’ button, decline the Season Pass when prompted (we must have the guest name to provide a Season Pass).

Next, enter Contact Details, put in your name (this name will not appear on the ticket, it is just your contact info for the purchase). From there you can either download the ticket or forward it by email to the intended recipient.

I'm a caregiver, do i have to pay?

Please bring your registered caregiver card to the Express Lane, and provide our staff person with your card at the beginning of the transaction. If there is more than one caregiver who would like complimentary admission when visiting with clients, please have him or bring their card as well.

Pre-Purchased Tickets Online Tickets

Buy Online to receive a free Season Pass. With all tickets purchased through our website you also have access to our exclusive Express Lane so you can enjoy the fun even faster.

Please note the following:

  • All vouchers booked through our website can either be printed or shown on a mobile device.
  • Tickets are not transferable or replaceable and are not redeemable for cash at the Vancouver Christmas Market. If Vancouver Christmas Market agrees to provide replacement vouchers, the customer must pay an administrative fee and any courier charges.

Cancellation Policies

Please be advised that tickets booked through the Vancouver Christmas Market website are non-refundable.



How can I get the most out of this year’s Vancouver Christmas Market? Season pass

Come and enjoy the market as early in the season as possible! Book Online to receive a FREE Season Pass or turn any Entry Pass into a Season Pass at the gate for an additional $1. The Season Pass will be valid for the whole festival!

What is a Season Pass? Season Pass

A season pass is a complimentary ticket that allows one ticket holder to gain re-entry into the market as many times as they like throughout the entire season.

The Season pass is automatically added to a person’s ticket when purchasing on the Vancouver Christmas Market website and Social Shopper Website. You can upgrade any ticket to a Season Pass at the gate for $1.

If you are purchasing tickets for other people, and the name of any ticketholder is unknown or a ticketholder can no longer use their ticket, we can amend this at the gate on the first visit only. This ticket will need to be printed out before arriving at the gate, as we cannot amend tickets that are on devices.

Pay once, and return all season long, as many times as you would like!

How much are rides on the Christmas Carousel? Christmas Carousel

Rides on the Christmas Carousel are $3 or 5 rides for $10.

Do you accept credit?

All admission tickets payments at the entrance gate are cash only.

Most of our merchandise vendors offer credit/debit card payment, however for our food and drink vendors we strongly recommend bringing cash with you.

Directions & Parking

How do I get there? transportation, address, transit
Where can I park? parking


What kind of Kids' Activities are offered? Kids
  • Experience a ride on Vancouver’s only Christmas Carousel
  • Explore Christmas traditions from all over the world with a scavenger hunt
  • Take a memorable picture at our interactive Photo Hut
  • Enjoy other fun activities like assembling a
    Herrnhuter star ornament or personalizing your own gingerbread
What kinds of live entertainment are available?

We have an exciting line up of entertainers ranging from traditional European choirs and folk dance groups, to Vancouver’s Christmas singing competition, worldly gospel choirs and festive carol singers to mention only a few. Plan your visit by referring to the entertainment schedule for more details.

Can I drink alcohol? drinking, festive, alcohol

All guests who would like to drink alcohol need to provide identification to show they are 19 years of age or older. Please make sure to bring two pieces of ID. We cannot serve any alcohol to guests without proof of age.

Does the Christmas Carousel have an age/ height restriction? Christmas Carousel

Children must be two or older and no shorter than 36 inches to ride the Carousel. Tickets can be bought at the Admissions desk or at the Carousel.

How do I dress for the weather?

As with any traditional European Christmas Market, the Vancouver Christmas Market is an outdoor event, and we advise all guests to dress warmly for the weather.

Am I allowed to smoke inside the market?

No. The market is a non-smoking facility. If you wish to smoke, we kindly ask you get a re-entry stamp at the exit, leave the market and join us after you are finished.

Can I bring my dog?

Service animals are permitted. Due to food and liquor licensing, dogs or other pets are not allowed in the market area.

Is there a place to park my stroller? stroller parking

Yes, free stroller parking is available at the market.

Where can sit or rest? rest, break, seating

Visitors are welcome to find seating in the NEW, heated, Alpine Haus within the Market.

Are you still accepting vendors?

Thank you for your interest in becoming a vendor at the 2016 Vancouver Christmas Market. We are now 100% booked. If you are interested in 2017 participation, please watch our website in the New Year for instructions.


I'm coming from out of town, where can I stay? Accommodation

Find out about our accommodation partners.